Robert Smith, a Service Professional at Mr. Appliance and Kera, customer service, provided excellent customer service for us when we really needed it for our new side by side refrigerator door! We bought it from Home Depot in September, 2023 and after peeling off the plastic, it left streaks on the refrigerator side door in the front. Home Depot referred us to GE which was a total nightmare. I ordered a new door from GE, and they sent the wrong door twice! Robert, with A-1 Appliance called GE for us and ordered the correct door, came out and perfectly installed it on March 12, 2024. He’s very polite, patient, and professional. We can’t thank the team of Mr. Appliance enough for finally getting the job done right!If you’re in need of a very caring, competent and trustworthy company for any of your appliance needs, please call them, you will NOT be sorry!Kathy AxelsonMadison, Al.