Went today to get my son a haircut. I booked an appointment for 12:45. Received a text at 11:40 that my appointment was rescheduled for 12:40. No big deal. Got there at 12:30 and waited for a long time. We didn’t leave until almost 2. That’s crazy to me. Why even schedule an appointment, then move my appointment back to have us wait an hour?? I understand this is NOT the stylist’s fault, and she did a decent job on my sons hair even though it wasn’t exactly what he was wanting (but we didn’t have a reference photo so I’m sure she did exactly what she thought we wanted; I should have been more clear in my communication and it still looks good so no harm done). I also think they could be more friendly there. The only one who greeted us was the older lady at the desk. Our stylist didn’t even greet us, she just walked over and stared until I started talking. Probably won’t come here again.
